Return Policy

Return Policy

Thank you for shopping with us at DZINOTECH! We strive to ensure your complete satisfaction with your purchase. If you experience any issues with your electronic parts, please review our Return Policy below:

1. Return Eligibility

We only accept returns if the electronic part does not function as expected.

To be eligible for a return, the product must be in its original packaging and include all accessories and documentation.

The return process must be initiated within [number] days of receiving the product.

2. Return Process

To initiate a return, please add a new return request to your account or contact our Customer Service team at admin@dzinotech.com with your order number and a description of the issue.

Once your return request is approved, you will receive instructions on how to return the product.

3. Shipping Fees

The return shipping fee will be shared between the buyer and DZINOTECH in the case of an exchange.

DZINOTECH will cover the return shipping cost for products that have received a refund.

4. Refunds and Replacements

If your electronic component is defective, you can choose between a replacement or a full refund.

Refunds will be processed to your original payment method within 5 business days of receiving the returned product.

Replacement products will be shipped immediately upon receipt and inspection of the returned item.

5. Exclusions

Products damaged due to misuse or unauthorized repairs cannot be returned.

Customized or personalized products cannot be returned.

6. Contact Us

For any questions or inquiries regarding our return policy, please contact our customer service team at admin@dzinotech.com or +213780208481.

Thank you for your understanding and cooperation.

DZINOTECH